Welcome
I’m looking forward to hearing from you
If you’re interested in working with me, please get in touch by e-mail to hello@rachelkayetherapy.co.uk
My working hours are Monday – Thursday 9am – 4pm.
If you work irregular shift patterns I can accomodate flexible session times within these working hours.
Online counselling sessions are 50 mins long and cost £60 (reduced rates of £55 for students/those on state benefits).
Health Insurance: I work with AXA, Bupa Aviva and Vitality insurers – please check your policy if you would like to use your insurance to pay for sessions and let me know when you get in touch.
I offer a free 20 minute introductory/consultation session via video which is a chance for us to see if we are a good fit and an opportunity for you to ask any questions you may have. Please let me know any times suitable for an introductory call in your initial e-mail. I organise meetings by e-mail so you don’t need to worry about taking an awkward phone call at an inconvenient time! Find out more about therapy with me on my FAQs section.
Rachel Kaye therapy – Online Counselling
My practice is currently entirely online. Working online means you don’t need to worry about location and can instead focus on finding the right therapist for you. Although it offers many benefits, online counselling isn’t suitable for everyone – issues such domestic violence, eating disorders and mental health crisis can present particular challenges for remote therapy and I am not currently able to support clients in these areas.
You can also find out more about working online in my FAQs section.
The best way to contact me is by e-mail hello@rachelkayetherapy.co.uk. I aim to get back to you within 48 hours (excluding weekends). If I’m away from work and not currently checking my e-mails you will receive an out of office from me with details of when I’ll respond. If you don’t receive a response within this time frame, please check your junk mail folder in case my e-mail has ended up there and if you haven’t received a reply please let me know.
I am not able to provide an emergency support service. If you have an emergency, please call 999, your local emergency services or go to the nearest Accident & Emergency department.
Find a local NHS urgent mental health helpline for people of all ages. 24-hour advice and support – for you, your child, your parent or someone you care for, help to speak to a mental health professional/ an assessment to help decide on the best course of care
You can also get advice from 111 or ask for an urgent GP appointment if you are not able to speak to your local NHS urgent mental health helpline, you need help urgently for your mental health but it’s not an emergency or if you’re not sure what to do. Use the NHS 111 online service, or call 111.